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How Do We Price Our Service?

For standard, wash & fold service we charge a flat rate per bag. As much as you can fill! Included with the bag price are items needing special care; hand-wash, air-dry, stain treatment. We'll also hang and fold according to your preferences. Ironing is a separate fee of $3 per garment. Items that are not clothing (tablecloths, cleaning rags, etc.) are priced based on the quantity and other processing requirements. Contact our Sales Team for specialty pricing.

What happens if I miss my delivery driver.

Should you miss the delivery, your items will be returned to our holding facility and will be held until you reschedule another delivery time and date. Please note that if you fail to reschedule at least 2hours before delivery, it will cost you an additional 30% on your service charge. 

It is the client's  responsibility to CALL and cancel the  delivery no later than 2hours prior to agreed delivery time.  Client should also note that all recipients will have to sign for receiving every delivery.

Frequently

Asked 

Questions

I have allergies, do you use allergen free products?

Be sure to inform your Laundry Care Provider of any allergies to laundering and cleaning products you have. We always offer a hypo-allergenic option free of charge!

Are my clothes washed with other people's clothes?

Absolutely not! Each bag is processed by itself. We will never clean your clothes with another customer’s clothing. We are 100% Pro Sanitary Care

How/ When Do I Make A Payment?

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Bleu Pile Laundry Care believes in the convenience of simplicity. Our driver is equipped with a Square Card Reader for all card payments, and is allowed to take card and cash  payments of exact the EXACT amount only, Our Drivers do not carry a cash flow and will not be able to provide change. We also use Cash App , Venmo, and Google Pay. All services must be paid in full prior to pick up or upon arrival.

What to do If I'm Missing Something

Although not required, you can complete an inventory description sheet  prior to service via email for every individual bag including item count per bag. Please notify Home Office of any missing items listed on the inventory sheet within 48 hours of drop off. If your item is not located after further investigation, we will reimburse you an amount equal to your proof of purchase receipt amount, limited to a maximum of $85.00USD and a maximum total of $150.00USD per customer. Please note that we are not responsible for foreign items lost or damaged that were not removed from pockets or clothing or bags prior to our laundry cycles. It is the clients responsibility to remove all personal items from their serviced garments. However, Anything that should be found by our staff will be bagged in a ziploc bag and put into the clients return laundry bag.   

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